Committed to continuous growth and personal improvement.

Building on a broad foundation of experience:

6 Years Architectural Drafting and Data Analysis

– Led building survey teams in documenting as-built conditions of large commercial buildings and towers across the country
– Drafted accurate floor plans using updated field data to produce as-built floor plans and detailed reports
– Worked with teams to complete large, complex projects
– Consistently met deadlines

4 Years Office Administration and Sales

– Performed numerous daily office administration duties
– Maintained e-commerce website (WordPress)
– Supervised employees and delegated tasks
– Consulted with clients and determined their requirements
– Built proposals to match client specs
– Answered phones, replied to email inquiries, followed up on leads

5 Years Operations Management and B2B Sales

– Main point of contact for clients
– Managed office, sales, warehouse, and 8 employees
– Performed onsite client consultations
– Created space plans in AutoCAD based on client input
– Consistently led in sales revenue for 4 consecutive years including closing the largest sale in company history
– Coordinated projects from initiation through final walkthrough
– Submitted complex purchase orders to numerous vendors with great attention to detail
– Created advertisements for print and mass email
– Managed client and vendor relationships with care
– Provided de-escalation between employees and with upset clients
– Solved logistical problems with creative ideas
– Implemented process improvements, reducing employee downtime, increasing safety, and optimizing project timelines

3 Years Small Business Owner/Operator

– Consults with clients to determine appropriate services
– Works with clients and tenants to provide top-tier customer service
– Skillfully manages projects to fulfill requirements and deliver products on schedule
– Performs all administrative functions including billing, receiving payments, filing, website build and maintenance (WordPress), payment of bills, etc.
– Streamlines workflows to reduce turnaround times and boost profitability
– Continuously implements the latest techniques, enhancing photo quality and client engagement.

Onward & Upward

While I am exceedingly proud of what I’ve built with REAL Photoworks, I have made a truly difficult decision to turn the page on this project and pursue the next phase of my career.

Passion for creativity and solving problems:

Onward and Upward

Ready to turn the page in his career story, Steve’s broad foundation of knowledge will allow him to succeed in a variety of roles

Continuous Learning

Recently completed Project Management coursework certified by Microsoft+LinkedIn and a Customer Service Professional course certified by Zendesk+LinkedIn

Pursuing PMP Certification

Recent testing have earned Steve a number of credits applicable to PMP certification through the Project Management Institute

Consulting

Extensive experience consulting with stakeholders, clientele, and vendors has prepared Steve to work with diverse, cross-functional teams

Project Management

Training and experience in Project Management methodologies allow for easy assimilation into numerous Project Office scenarios

Creative Solutions

Hard work, varied experience, and a willingness to learn give Steve a sharpened edge when novel solutions are needed in critical paths

An array of practical knowledge…

Steve also has a proven proven ability to learn and implement new software, skills, and processes quickly and successfully.

Professional Software Knowledge

Microsoft Office Suite / 365
Microsoft Teams | Project | Sharepoint
Asana
Salesforce
Adobe Photoshop | Lightroom Classic
Final Cut Pro X
Mac OS | Windows
AutoCAD
WordPress

Professional Skills

Leadership
Problem Solving
Project Coordination | Project Management
Operations Management
Client Relationship Management | B2B Sales
Photography
Employee Management